What is Gwenelda?

Gwenelda is a website that delivers your favourite beauty services directly to our clients, whenever and where ever it suits you, at home or at the office.

What services does Gwenelda currently provide ?

Gwenelda currently delivers excellent professional and affordable nail, waxing, hair, make up, massages and facials services directly to you.

When and where are the services of Gwenelda available?

Gwenelda is currently operating from 7am till late at night in central London (Zones 1-3). However, if you are in a different zone please send us an email at info@gwenelda.com and we will definitely try to accommodate you

How do I join the Gwenelda Team?

We are always excited to have high quality professionals join our team. Please send us an email on info@gwenelda.com

Who are the Gwenelda Professionals ?

At Gwenelda we make every effort possible to ensure that our professionals and the treatments that they provide are of the highest possible quality, that they are reliable and safely delivered. At Gwenelda, each professional is personally pre screened by ourselves to ensure that the services that they provide are of the highest standard. All of our professionals have also met the required certifications and industry standards for their particular specialisations. Finally, every Gwenelda experience is followed up by a comprehensive feedback and ratings test to users to ensure that quality standards are consistently met.

What is the cancellation policy and what are the payment options? 

We required 24 hour notice ahead of your bookings for you not to be charged. Those that take place after 24 hours will not be refunded and the full amount will be debited. At Gwenelda, all appointment are pre paid online via credit card and processed by our secure third party provider optimal payments. 

What do I do if I want to book the same beautician and she is not available?

Just email us at info@gwenelda.com and we will do our best to accommodate you.. However, please note that all of our professionals are pre-tested, rated and of top quality, so we encourage you to try others if your favourite is not available.

What payment cards do you accept?

At the moment we only accept Visa and Mastercard payments.